• Supervising daily operations across multiple locations in Eastern Germany (Berlin, Dresden, Leipzig),

• Managing and training team members to ensure efficient customer service,

• Organizing work and resources for newly opened entertainment centers,

• Facilitating internal communication with the headquarters in Poland and external communication with partners in Germany,

• Planning special events, promotions, and other activities in the venues,

• Recruiting and onboarding new employees for the new centers,

• Monitoring and assessing staff performance,

• Handling operational issues and resolving conflicts,

• Crisis management – quick response to emergencies, such as technical failures, security issues, or customer incidents,

• Reporting and analyzing results to the Management Board in Poland.

• Excellent communication skills in German (fluent) and either English or Polish (communicative),

• Strong commitment and willingness to work in Germany,

• Effective time management skills for both personal and team responsibilities,

• Experience in management in the entertainment or related industry,

• Ability to develop employees’ skills and assess their performance effectively,

• Competence in making swift and accurate decisions in challenging situations,

• Capability in formulating strategies and setting objectives, along with action planning to achieve them,

• Problem-solving skills and proactive measures for efficient resolutions,

• Strong leadership, team management, and motivation skills,

• Professional ethics and adherence to conduct standards

• Availability for intervention during venue hours, including weekends and evenings,

• Willingness to liaise with local authorities on administrative matters,

• Openness to change and stepping outside comfort zones,

• Flexibility for travel to other venues in Germany and Poland.

• Attractive salary commensurate with skills and experience, plus a competitive bonus system,

• Stable employment in a rapidly growing company within the entertainment industry,

• A clear career advancement path in the company’s German region,

• Responsibility for managing five new entertainment venues within the first year,

• Work within a professional and supportive team, reporting directly to the Board,

• Significant support from the current team, which eagerly shares knowledge and experience,

• Access to training courses and development opportunities in the dynamic entertainment environment,

• Essential tools for work: phone, laptop,

• Transparent recruitment process with immediate feedback after each stage.

Recruitment Process:

1. Apply via the H4H application form or email at maria.kasperkiewicz@h4h.com.pl

2. Phone conversation with Albert from H4H to discuss the offer details and confirm the time and format for a competency interview (15-20 minutes).

3. Showcase your skills and experience in an online competency interview.

4. Meet your potential Manager-Employer in a personal interview (approximately 60 minutes).

5. Finalize cooperation terms with the Employer.

6. Start the onboarding process under the guidance of a professional and supported by a dedicated team.

About Our Recruitment Process:
Our recruitment process aims to select the best of the best while ensuring that you, as a candidate, avoid the risk of realizing after two or six months that we aren’t an ideal match. While it may seem extensive, each step is meaningful and allows us to get to know you better, while it helps you understand our Partner-Employer.

We also want to give you the time to ask any questions about the job description, your team’s long-term vision, and the Company’s values, with the appropriate representative on the other side.

The steps listed above can be adjusted based on your availability and the interviewer’s schedule.

How to Succeed in This Recruitment:

• Tailor your CV and application to our specific job description and Company. Pay attention to details, as they are important to us and the Employer!

• Go through the application stages well-prepared (read up on the Company, industry, and gather relevant information) to make the most of this opportunity!

• Help us synchronize your availability with our managers’ schedules to enable interviews at optimal times.

• Prepare questions for each stage, depending on the interviewer’s role.

Only well-tailored, sincere applications will be considered. We value honesty and respect for those involved in the process.

For more information about the position, contact: Maria, +48 693 949 172,  maria.kasperkiewicz@h4h.com.pl